Returns PolicyUpdated 19 days ago

At Drop Dead Clothing Ltd, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns policy to make the process easy for you.

Return Timeframe

You can return items within 45 days of purchase for a full refund or store credit. 

To be eligible for a return, items must be:

• Unworn

• Unwashed

• Returned in their original packaging

How to Initiate a Return

To initiate a return, please follow these steps:

1. Visit our returns portal at https://dropdead.world/pages/returns

2. Follow the instructions provided within the online portal to complete your return request

3. If you need further assistance, contact our customer service team at [email protected]

Refund Methods

We offer several options for handling your return:

• Full Refund: Refunds will be issued directly to the original payment method.

• Store Credit: You can opt to receive store credit for future purchases.

Non-Returnable Items

For hygienic reasons, we cannot accept returns and exchanges for the following items: 

• Underwear
• Earrings